8 Do’s and Dont’s to Increase Workplace Productivity and Efficiency

Workplace productivity and efficiency and are two invaluable factors that drive enterprise success. But as any entrepreneur who’s been there and done that can attest to, you don’t build a productive and efficient workplace right off the bat.

It takes months if not years to assemble teams, standards, and processes that can do the tasks you need done in the shortest amount of time possible and using only the smallest amount of resources.

Fortunately, you don’t have to pioneer your way into workplace productivity and efficiency as countless other businesses have already done it. Here are eight do’s and don’ts that you can copy from them.

A workplace team

Key Points

  • Building a productive and efficient workplace is a gradual process that involves the careful assembly of teams, standards, and processes.
  • Utilising tools like the Eisenhower Box and the Pomodoro Technique can help employees manage their time more effectively, while avoiding excessive multitasking ensures better focus and higher quality of work.
  • Maintaining a tidy workspace and fostering open communication contribute to a more efficient work environment, reducing distractions and enabling quicker problem-solving.
  • Meetings should be used judiciously, and their necessity assessed through clear objectives, availability of key participants, and a cost-benefit analysis.
  • Investing in continuous employee training and leveraging various productivity-enhancing technologies can keep a business competitive in today’s fast-paced environment.

1. Prioritise with the Eisenhower Box

DO Prioritise tasks using the Eisenhower Box

The Eisenhower Box, named after US President Dwight D. Eisenhower, is a simple tool to sort tasks based on their urgency and importance.

What is the Eisenhower Box?

The Eisenhower Box, also known as the Urgent-Important Matrix, is a time management tool that helps you prioritise tasks based on their urgency and importance.

Named after Dwight D. Eisenhower, the 34th President of the United States, this simple quadrant box encourages you to categorise tasks into four groups: urgent and important, important but not urgent, urgent but not important, and neither urgent nor important.

The method pushes you to tackle important tasks that align with long-term goals while also managing the urgencies of daily life, ensuring that you focus your time and energy on activities that genuinely matter.

This is summarised in this matrix showing the relationships between urgency and task importance.

UrgentNot Urgent
ImportantDo nowSchedule
Not ImportantDelegateConsider dropping

By classifying tasks in this manner, one can focus on what truly matters, ensuring that time is well spent.

Planning with many printouts on a white board

2. The Myth of Multitasking

Don’t: Multitask excessively. It can hamper focus

Multitasking may give the illusion of increased workplace productivity, but it often leads to a decline in the quality of work for several reasons.

First, multitasking requires the brain to continuously switch between different tasks, which uses up cognitive resources and increases the likelihood of errors. This process of “task-switching” can be mentally exhausting and reduces the depth of engagement you can achieve in any single task.

Second, multitasking often leads to partial attention being given to multiple activities, meaning none receive your full focus. As a result, the quality of work across all tasks may suffer.

Finally, multitasking can disrupt the flow state, a psychological state of complete immersion in an activity, which is often when we produce our highest quality of work. By juggling multiple tasks at once, you’re less likely to enter this optimal state of focus and creativity.

Happy employees drinking coffee

3. The Power of Breaks to Boost Workplace Productivity

Do: Take regular, structured breaks for rejuvenation

The Pomodoro Technique, for instance, suggests working intensely for 25 minutes followed by a 5-minute break. This cycle helps maintain high levels of focus and gives your brain the much-needed respite.

What is the Pomodoro Technique?

The Pomodoro Technique is a time management strategy developed by Francesco Cirillo in the late 1980s, designed to enhance focus and productivity.

Named after the tomato-shaped kitchen timer Cirillo used during university, the technique involves breaking your workday into 25-minute intervals of intense focus, known as “Pomodoros,” followed by a 5-minute break. T

his cycle aims to create a rhythm that maximises efficiency while also giving your brain short periods of rest, making it easier to maintain concentration and performance over extended periods.

4. The Workspace Matters

Don’t: Ignore the role of a clutter-free workspace

A tidy workspace isn’t just visually appealing. It also reduces distractions, making it easier to concentrate and complete tasks efficiently.

Here are five ways to keep your workspace neat:

A tidy desk and office workspace

Daily Desk Tidying

At the end of each workday, take five minutes to clear your desk of unnecessary items. Put away pens, notebooks, and papers in their designated spots. This simple daily habit will ensure you start each morning with a clean slate.

Use Organisers and Trays

Invest in desk organisers, trays, or drawers to sort your office supplies. For instance, keep all writing tools in one compartment and sticky notes in another. This helps you find what you need quickly, reducing idle searching time.

Implement a Filing System

For paper documents, establish a filing system that categorises them by urgency, project, or any other metric that makes sense for your workflow. Use folders or binders with clear labels, making it easier to retrieve and store documents.

Digital Clean-up

Your digital workspace matters too. Organise files into folders, delete or archive old emails, and clear your computer’s desktop regularly. Consider setting a reminder to do this at least once a month.

Go Cordless or Manage Cables

If possible, use wireless peripherals to reduce cable clutter. If going entirely cordless isn’t an option, use cable organisers or ties to bundle cords together neatly, making your workspace look more organised and also preventing tripping hazards.

By implementing these five strategies, you can maintain a tidy workspace that not only enhances your mood but also improves your efficiency.

Brainstorming during a business meeting

5. Communication is Key

Do: Foster open communication and feedback loops

Effective communication is often the backbone of a productive workplace. Here are five ways in which good communication within an organisation can significantly boost workplace productivity:

Clarity in Task Assignments

Clear communication when assigning tasks ensures that everyone knows their responsibilities and deadlines. This reduces misunderstandings and rework, thus saving time and boosting overall productivity.

Quick Problem-Solving

Open channels of communication facilitate quicker resolution of issues. Employees feel more comfortable bringing up problems as they arise, enabling immediate solutions rather than letting issues fester and become bigger obstacles.

Enhanced Team Collaboration

When communication flows freely, team members can collaborate more efficiently. Ideas are exchanged more openly, and everyone is on the same page, leading to more cohesive and faster project execution.

Improved Employee Engagement

Transparent communication from management about company goals, changes, or concerns can make employees feel more valued and engaged. An engaged employee is generally more productive and contributes more positively to the workplace environment.

Streamlining Workflow

Effective communication tools like instant messaging or project management software can streamline workflows. These platforms centralise information, making it easy to track progress, manage tasks, and keep everyone informed in real-time.

By focusing on these communication aspects, a workplace can function more smoothly and efficiently, leading to increased productivity and a more harmonious work environment.

Business collaboration in a meeting

6. The Meeting Overload

Don’t: Overload with meetings; use them judiciously.

While meetings are essential, excessive meetings can become counterproductive. It’s vital to assess if a meeting is necessary or if the same outcome can be achieved through an email or a quick chat.

Determining whether a meeting is necessary can save precious time and improve overall workplace productivity. Here are some tips to help you make that assessment:

Clear Objectives

Ask yourself what you hope to accomplish with the meeting. If the objectives can be met through an email, memo, or quick one-on-one conversation, then a meeting may not be necessary.

Availability of Key Participants

If the key individuals needed to make decisions or provide input can’t attend, it might be better to postpone or use an alternative communication method.

Agenda Check

Drafting a preliminary agenda can help clarify the meeting’s purpose. If the agenda is vague or the items can be addressed in another way, consider skipping the meeting.


Is the issue time-sensitive? If the matter doesn’t require immediate attention and can wait for a regular team update, then a special meeting may not be needed.

Cost-Benefit Analysis

Calculate the time cost of having everyone in a meeting versus the potential benefits. If the costs outweigh the benefits, it might be more productive to handle the issue through other channels.

By applying these tips, you can more judiciously use meetings as a tool for collaboration and decision-making, thereby enhancing workplace efficiency.

Leading a team to the summit of a mountain

7. Continuous Learning

Do: Invest in continuous learning and training

By continually up-skilling, employees can stay updated with the latest industry trends and tools, making them more efficient in their roles, boosting workplace productivity across the enterprise.

Here are some types of training to consider:

Time Management Training

This can help employees learn how to prioritize tasks, set goals, and manage their work hours more effectively, leading to higher productivity levels.

Technical Skill Development

Whether it’s mastering Excel spreadsheets, using industry-specific software, or understanding data analytics, technical skills are often essential for job efficiency.

Communication Skills

Training in both verbal and written communication can improve team collaboration, reduce misunderstandings, and speed up problem-solving, all of which contribute to productivity.

Customer Service Training

For businesses in the service industry, customer service training can lead to quicker resolution of customer issues, better customer retention, and positive reviews, which all indirectly boost productivity.

Leadership and Management Skills

Leadership training is particularly useful for those in supervisory roles. These skills help in motivating teams, managing conflicts, and making effective decisions, all of which can have a significant impact on productivity.

Cybersecurity Training

While not directly related to productivity, training employees in cybersecurity can prevent costly and time-consuming data breaches.

Mental Health and Well-being

Training that focuses on stress management, work-life balance, and mental well-being can result in happier, healthier, and therefore, more productive employees.

By selecting training that aligns with both the business needs and employee skill gaps, small businesses can make a meaningful impact on workplace productivity.

Artificial intelligence

8. Embrace Technology

Don’t: Overlook the power of technology in streamlining tasks

Embracing technology can give a substantial boost to workplace productivity. Below are some types of technology that can make a difference:

Project Management Software

Tools like Asana, Trello, and Jira allow teams to track the progress of projects, assign tasks, and manage deadlines. These platforms centralise information, making it easier to coordinate efforts and keep everyone on the same page.

Collaboration Tools

Slack, Microsoft Teams, and Google Workspace offer platforms for team communication that go beyond simple email. These tools facilitate real-time messaging, file sharing, and even video conferencing, streamlining communication and collaboration.

Cloud Computing

Services like Google Drive, Dropbox, and Microsoft OneDrive provide cloud storage solutions that enable remote access to files, allowing employees to work from anywhere and collaborate easily.

Time Tracking Software

Tools such as Time Doctor and Harvest enable businesses to track how time is being spent, which can be invaluable for improving efficiency and identifying time-wasting activities.

Customer Relationship Management (CRM) Software

Salesforce, HubSpot, and Zoho CRM help manage customer interactions, track sales pipelines, and automate marketing efforts, freeing up time and ensuring no leads or customer queries fall through the cracks.

Automated Accounting Software

QuickBooks and Xero offer automated solutions for tracking expenses, invoicing, and payroll, cutting down the time spent on manual financial tasks.

Cybersecurity Solutions

Advanced antivirus software, firewalls, and VPNs protect against data breaches and cyberattacks, preventing downtime and loss of workplace productivity.

Protecting staff from phishing attacks and impersonation is also an important aspect of a sound cybersecurity strategy.

AI and Machine Learning Tools

Whether it’s automated customer service chatbots or predictive analytics for sales trends, artificial intelligence can handle repetitive tasks, allowing employees to focus on more complex and creative aspects of their job.

By wisely incorporating these technologies, companies can significantly elevate their workplace productivity, improve employee satisfaction, and stay competitive in today’s fast-paced business environment.


Striking the right balance between these do’s and don’ts can pave the way for a productive and efficient work environment. By being mindful of these practices, businesses and individuals alike can thrive in today’s dynamic workplace landscape.

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