Companies around the globe are now striving to gain a respectful brand name for themselves. Their dream of having a well-reputed online platform can only be fulfilled if they have a respective digital space. It would not be wrong to say that now the companies have the double work to do like they have to build a name for their brand and also to earn a respective online name. Digital customers now expect to experience a high-security procedure with the greatest speed. As businesses have more online interaction now with their customers, therefore they require ID verification processes to verify they interact with legitimate individuals.
Identity verification services are helping the merchants know the true identity of their clients. They make the businesses know who their clients are. Before long ago, it was thought that it is only financial institutions that require identity verification systems in the first place. But the mentality has changed now. Every business serious about their brand is taking the step forward and using robust ID verification services in their digital strategy.
Manual versus Digital ID Verification
Businesses used to do manual verification checks before digital verification became a thing. Of course, manual processes were insufficient. That’s why the technology developed an automated and secure digital verification process. Manual processes have the chances of human error in them with the process being done slowly and with bigger expenses. On the other hand, the digital process blessed the vendors in verifying their customers with an error-free process with reduced human efforts that usually take seconds to complete.
Reasons Why Businesses need ID Verification Systems
This is a digital world now and also the majority of customer interaction also happens on the digital platforms now. The customers need one thing from the businesses and that is their data to be secured. ID verification here does the service and ultimately builds the loyalty of the customers to their businesses. There are many more such reasons why businesses need to make ID verification a part of their system, a few of them are
Prevent Exposure to various Fraudulent Activities
The main purpose of online identity verification is to reduce the probability of fraudulent activities from happening. There seems to be an increased rate of data breaches with the advancement of digital activities. An increased rate of a data breach of 781 million in 2015 was recorded in the US, which was 157 million back in 2005. The vital role of identity verification is to help reduce the chances of data breaches on digital platforms.
To sustain a consistent digital space, companies must comply with the regulations. There are ascertain laws and regulations for the vendors to abide by. The purpose of these regulations is to lessen the chances of prevalent online fraud like identity theft, cyberattacks, and more.
One such regulation is the General Data Protection Regulation (GDPR). It is EU based law designed to protect the security of the citizens. Any business that fails to comply with these regulations, has to face hefty fines and penalties from the regulatory authorities. Regulatory compliance is offered to protect the businesses from bad experiences and secure them a good reputation in the market.
Risk-free Financial Activities
Financial activities are also becoming digitized nowadays. Customers now prefer to do their financial activities through mobile phones. There is a new technology introduced in the finance sector called FinTech, which is now eliminating the traditional financial methods. With the introduction of automation of certain processes, there arises the need to secure these processes from fraud. Businesses must comply with AML regulations to help keep the prevalence of online frauds in control. With online ID verification processes, FinCrimes in FinTech can be controlled.
Reduced Shipping Errors
A part of identity verification is address verification. This step of verifying the customers’ address information is important in businesses that do shipping of their products and services. By matching the buyer’s address against their billing address can help detect any error that the customer has made in personal data entry steps. Such errors can misdirect the package. But with employing the address verification services, wrong routing of the packages can be avoided and guarantee a great customer service experience.
Improves Customer Experience
What do customers want? Customers of any business want a smooth and streamlined process for themselves. In the case of digital platforms, the main concern of customers lies in the security of their information. Consumers nowadays do not like to wait for long minutes. ID verification process helps the businesses in this case. The process can be done with greater accuracy in just a few seconds, perfectly designed to customer needs.
The need to eliminate online frauds can be fulfilled by verifying the identity of the customers. Almost every business determined to gain a respectful place in the digital market is using advanced technologies like remote ID verification to help boost its brand. Online ID verification can verify the identity of the customers in seconds by providing authentic results and ultimately enhances the customer service experience.